Our Privacy Policy was updated on 15 January 2025.
Please take a moment to familiarise yourself with our privacy practices and let us know if you have any questions.
Welcome to Dump Truck Mobile. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application designed for dump truck drivers. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the application.
1. Information We Collect
1.1 Personal Information
We collect the following personal information when you use our app:
- Account Information: Username, password, and authentication tokens
- Profile Information: Driver name, contact information, and vehicle assignment details
- Work Session Data: Start/end times, work duration, and session status
- Trip Information: Trip details, loading/unloading status, and trip completion data
1.2 Location Information
Our app collects GPS coordinates for core functionality:
- GPS Coordinates: Latitude and longitude for work session and trip tracking
1.3 Usage Data
We collect information about how you use our app:
- App Activity: Work session starts/stops, trip status changes
- Offline Data: Data stored locally when offline, synchronized when online
2. How We Use Your Information
We use the collected information for the following purposes:
2.1 Core App Functionality
- Work Session Tracking: Monitor and record your work hours and activities
- Trip Management: Track loading, unloading, and trip completion status
- Location Services: Record GPS coordinates for work sessions and trips
- Offline Synchronization: Store data locally and sync when connection is restored
2.2 Account Management
- Authentication: Verify your identity and maintain secure access
- Profile Management: Store and update your driver profile information
- Vehicle Assignment: Manage your assigned vehicle information
2.3 Data Synchronization
- Server Communication: Sync your work data with our servers
- Backup and Recovery: Ensure your data is safely stored and recoverable
- Multi-device Access: Allow access to your data across multiple devices
3. Information Sharing and Disclosure
3.1 We Do Not Sell Your Data
We do not sell, trade, or rent your personal information to third parties.
3.2 Limited Sharing
We may share your information only in the following circumstances:
- Service Providers: With trusted third-party service providers who assist in app operation
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In connection with any merger, sale, or transfer of assets
- Consent: When you have given explicit consent for specific sharing
3.3 Aggregated Data
We may share aggregated, anonymized data that cannot identify individual users for research or business purposes.
4. Data Storage and Security
4.1 Data Storage
- Local Storage: Your data is stored locally on your device using SQLite database
- Server Storage: Data is synchronized and stored on secure servers
- Encryption: All data transmission is encrypted using industry-standard protocols
4.2 Security Measures
- Authentication: Secure token-based authentication system
- Data Encryption: Sensitive data is encrypted both in transit and at rest
- Access Controls: Limited access to personal data on a need-to-know basis
- Regular Updates: Security measures are regularly updated and improved
5. Your Rights and Choices
5.1 Location Permissions
You can control location access through your device settings:
- iOS: Settings > Privacy & Security > Location Services > Dump Truck Mobile
- Android: Settings > Apps > Dump Truck Mobile > Permissions > Location
5.2 Data Access and Correction
- View Data: Access your stored data through the app's profile section
- Update Information: Modify your profile and account information
- Data Export: Request a copy of your data (contact us for assistance)
5.3 Account Deletion
You can request account deletion by contacting us. This will permanently remove your personal data from our systems.
6. Data Retention
6.1 Retention Period
- Active Accounts: Data is retained while your account is active
- Inactive Accounts: Data may be retained for up to 2 years after last activity
- Legal Requirements: Some data may be retained longer to comply with legal obligations
6.2 Data Deletion
- Automatic Deletion: Inactive account data is automatically deleted after the retention period
- Manual Deletion: You can request immediate deletion of your data
- Backup Data: Deleted data may remain in backups for up to 30 days
7. Children's Privacy
Our app is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during international transfers.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by:
- In-App Notification: Displaying a notice in the app
- Email Notification: Sending an email to your registered address
- Updated Date: Changing the "Last Updated" date at the top of this policy
10. Compliance
This Privacy Policy complies with:
- GDPR: General Data Protection Regulation (EU)
- CCPA: California Consumer Privacy Act (US)
- PIPEDA: Personal Information Protection and Electronic Documents Act (Canada)
- Local Privacy Laws: Applicable privacy laws in your jurisdiction
Note: This Privacy Policy is designed to be comprehensive and transparent about our data practices. We are committed to protecting your privacy and ensuring the security of your personal information while providing you with the best possible service through our Dump Truck Mobile application.